As a Surrey resident you can be assured of a comprehensive, high quality and consistent advice service whoever you are, wherever you live.  Our service is free, confidential, independent and impartial.

All our advisers undertake a nationally accredited training programme to ensure they all work to the same standards, policies and practices, and support our aims and principles.

Our advisers are carefully selected to ensure they are non-judgmental and do not discriminate.  Our advice centres are audited by the Citizens Advice national body both for quality of our advice and the organisational delivery of our services.

Each year our advisers help:-

• Over 50,000 Surrey residents
• Put over £10 million back into Surrey
• Handle over 160,000 different issues
• Provide advice through some 40 different locations